Rochelle Haynes

Professional Overview

Rochelle brings over 15 years of experience across Finance, Superannuation, FinTech, and Quality Assurance, with a strong focus on Customer Experience. Known for her positive outlook and commitment to continuous learning and growth, Rochelle is passionate about supporting others and delivering transparent, client-focused solutions that align with O’Brien’s holistic approach to financial wellbeing.

Qualifications & Experience

Education & Certifications:
Bachelor of Education (Secondary),
Graduate Certificate in Business Management,
RG146 compliant, Securities Institute – Financial Planning Principles & Practice, Module 511: Superannuation Regulation & Advice, ASFA Certificate III in Customer Contact.
Career Highlights: Played a key role in the software integration of a large industry superannuation fund merge. And Office Manager in a highly successful small-to-medium enterprise.
Areas of Expertise: Superannuation, Quality Assurance/Software Engineering, Office Management and Customer Service.

Personal Approach

Rochelle is passionate about building strong client relationships and contributing to community wellbeing. She values collaboration, transparency, and continuous improvement in all aspects of her work in order to adapt to evolving client and stakeholder needs to achieve the best possible outcomes.

Beyond the Desk

Outside of work, Rochelle enjoys an active lifestyle and spending time outdoors, exploring new dining experiences with family and friends, and immersing herself in music and reading. Rochelle is also passionate about giving back to the community to enrich her perspective and bring a strong sense of balance.